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FAQs
How do I access my Canvas account? ›
You can access Canvas through an institution-specific Canvas URL, your school's website, a course invitation email, or the Canvas Student iOS app or Canvas Student Android app. You must have an account to log in to Canvas. View troubleshooting steps if you are unable to log in to Canvas.
How do I access Canvas help? ›Visit your Canvas Dashboard and click on the “Help” button at the bottom of the Global Navigation. From there, you'll be able to access a range of helpful resources and The Training Services Portal.
Why is Canvas not working? ›It is possible that the browser is not compatible with Canvas. If you have the same issue, try another computer. Sometimes your browser's Cache needs to be cleared, especially if you changed your password recently or if you bookmark the Canvas Login page.
Why isn't it letting me log into Canvas? ›Use Incognito/Private Browser
Something in your browser may be blocking your access to Canvas. To verify this, try using Chrome's incognito mode, Firefox Private mode, or Microsoft Edge InPrivate mode.
Through the Quiz Log function, the system will detect when the person taking the online test opens a new tab or browser, recording and reporting any suspicious action. Canvas can also avert cheating by locking the browser during the exam. Canvas tracks the time spent by the student on each question.
Can anyone access Canvas? ›Anyone with an email address can enroll in a course on Canvas Network. Choose a course that interests you and complete the enrollment process.
How do I retrieve my Canvas? ›Undeleting a Page, Assignment, or Other Item
- Go to the Home page of the course.
- Type /undelete In the address bar at the end of the course URL.
- Hit Enter/Return. The page that appears will contain a list of recently deleted items with restore buttons next to them.
- Click restore next to the item you want restored.
May 21, 2024
How do I set up the Canvas mobile app on my Android device?
- Install Canvas Student from the Google Play Store.
- Click 'Find my school' then enter tcsedsystem.instructure.com and click Next. ...
- You will then be prompted to enter your full school email address, then click Next.
May 9, 2024
Check if you are enrolled in Canvas Courses:
Review your courses to see which ones are upcoming and check the published status (yes or no). If a course says “No” under published then the teacher has not published the course yet for students and you will not be able to see it yet.
Accessing Canvas Offline
- Log in to Canvas.
- Go to the Canvas course that you want to download.
- To download course content, you must be on a Modules page; Click on Modules.
- Click on the Export Course Content button in the upper right.
Is Canvas currently down? ›
User reports indicate no current problems at Canvas by Instructure.
Why is Canvas not working on Google? ›If Canvas is not working properly on your computer, it is likely because of the web browser that you are using is not supported, or does not support a particular feature or function in Canvas.
How do I access my old Canvas account? ›How to Find Canvas Courses from Past Semesters
- Log into Canvas, select Courses on the Global Navigation menu.
- Select All Courses.
- On the All Courses page, scroll down to Past Enrollments.
Jan 6, 2023
The Canvas User ID is a unique numerical identifier in Canvas and is not the user's login ID or SIS ID. If you search the user in the root account and select them, the URL should look something like https://*yourinstitution*.instructure.com/users/######. The ###### is the number that we need.
How do I access my Canvas data portal? ›Canvas Data does not display child account information within a parent account.
- Open Account. Click the Admin link [1], then click the name of the account [2].
- Open Canvas Data Portal. In Account Navigation, click the Canvas Data Portal link.
- View Canvas Data Portal. ...
- View Documentation.
